Your Privacy is important to us


The Westbourne Cafe

Last Updated: 08/03/2025

At The Westbourne Cafe (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, thewestbournecafe.co.uk (the “Website”).

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect the following types of personal data:

  • Name – To personalise our communications.
  • Email Address – To send you marketing emails, promotions, and updates about The Westbourne Cafe.
  • Website Usage Data – Collected through cookies and Google Analytics to analyse website performance and improve user experience. This includes:
    • IP address
    • Browser type
    • Browsing behaviour on our Website

We do not collect sensitive personal data (e.g., health information, payment details) through this Website.

2. How We Use Your Information

We use your data for the following purposes:

  • Marketing & Communications – To send promotional emails, special offers, and updates via MailerLite.
  • Website Analytics – To improve our Website and customer experience using insights from Google Analytics.
  • Legal Compliance – To comply with applicable legal and regulatory requirements.

We do not sell, trade, or rent your personal data to third parties.

3. Legal Basis for Processing Your Data

Under UK GDPR, we process your personal data based on:

  • Consent – When you sign up for our mailing list, you consent to receive marketing emails. You can withdraw your consent at any time.
  • Legitimate Interests – We process website usage data via Google Analytics to enhance our Website and services.

4. Your Consent

By providing your name and email address on our Website, you consent to us using your information for marketing purposes. You can withdraw consent at any time by:

For Google Analytics tracking, you can manage your cookie preferences via your browser settings or by using Google’s opt-out tool.

5. Data Retention

We retain your personal data as follows:

  • Marketing Data (MailerLite) – Retained until you unsubscribe, after which your data will be deleted within 30 days.
  • Website Usage Data (Google Analytics) – Retained for up to 26 months.

You can request data deletion at any time (see Section 7).

6. How We Protect Your Information

We implement appropriate technical and organisational security measures to protect your personal data, including:

  • SSL encryption to secure data transmitted via our Website.
  • Access controls to prevent unauthorised access to our systems.

While we take reasonable steps to protect your data, no online transmission is 100% secure.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Access – Request a copy of the data we hold about you.
  • Correction – Request corrections to any inaccurate or incomplete data.
  • Deletion – Request that we delete your personal data.
  • Objection – Object to the use of your data for marketing purposes.
  • Data Portability – Request a copy of your data in a machine-readable format.
  • Withdraw Consent – Withdraw your consent for marketing communications at any time.

To exercise your rights, email us at hello@thewestbournecafe.co.uk. We will respond within one month.

8. Third-Party Services

We use the following third-party services to process your data:

These providers comply with UK GDPR and must protect your data. If data is transferred outside the UK/EU, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

9. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and track website analytics via Google Analytics.

You can:

  • Manage or disable cookies via your browser settings.
  • Learn more about our use of cookies in our Cookie Policy (if applicable).

Our Website uses a cookie consent banner allowing users to accept or reject non-essential cookies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. If we make significant changes, we will notify users via email or by displaying a notice on our Website.

We encourage you to review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

The Westbourne Cafe
4, 7 The Square, Westbourne, Emsworth PO10 8UE
Email: hello@thewestbournecafe.co.uk
Website: thewestbournecafe.co.uk

 

Final Compliance Check

  • ✅ UK GDPR Compliant
  • ✅ Clear Data Retention & Rights
  • ✅ Explicit Consent for Marketing & Analytics
  • ✅ Secure Processing & Third-Party Disclosures